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Data Office KPI Reference Checklist

This document serves as a comprehensive reference for tracking the success of all major pillars of the Data Office: Strategy & Governance, Staffing, Architecture & Environment, Processes, and Data Services.


Strategy & Governance

KPI Description Target Status
% of data assets with clear ownership/stewards 90%
Governance council engagement rate 80%+ monthly
% of business units engaged in governance policies 100%
PII policy compliance rate >95%

Staffing & Talent Strategy

KPI Description Target Status
# of interns/projects sourced via universities 6+ per year
% of positions filled with internal mobility ≥ 30%
Average time to hire for data roles < 45 days
Retention rate of junior hires after 1 year ≥ 85%
% of roles with a documented career development path 100%

Architecture & Environment

KPI Description Target Status
% of critical systems integrated into data platform ≥ 80%
Mean pipeline failure rate < 2%
% of datasets with automated data quality monitoring ≥ 85%
Mean data latency for curated datasets < 15 min
Environment uptime SLA (Snowflake, Glue, Lambda, etc.) ≥ 99.9%

Process & Governance Operations

KPI Description Target Status
Data request approval cycle (Level 1) < 48 hours
% of Level 0 datasets with InfoSec approval logs 100%
% of datasets with usage and access logs 100%
Frequency of governance steering meetings Monthly
Completion rate of CCPA/GDPR compliance audits 100% (annual)

Data Services & Productization

KPI Description Target Status
Time-to-access new dataset (Level 2) < 2 business days
# of unique monthly users of catalog/data services ≥ 200
# of reusable data products/APIs published ≥ 25
Internal data satisfaction survey score ≥ 4.0 / 5
% of self-service enabled reports and dashboards ≥ 70%

Usage

  • Status column should be updated monthly.
  • Use this file to feed dashboards in Notion, Excel, Tableau, or Power BI.
  • Store it alongside your governance policy documentation for alignment.